Terms of service

 

Seller Information
This online store, kernofficial.store (KERN), is operated by Ronnie Kiljunen, a private individual, based at Markkulantie 24, 01380 Vantaa, Finland. KERN is not a registered company and does not have a business ID (Y-tunnus). The seller is not registered for VAT, so prices do not include a separately stated VAT amount.
Contact: Myshopbussines1@gmail.com

Products and Prices
Prices are listed in euros (EUR) and are subject to change without prior notice, as is the product range. Product images are for illustrative purposes.

Ordering
A contract is formed once your order has been confirmed by email. Please check your order details before submitting.

Payment
Payments are processed through Shopify Payments. Accepted payment methods are shown at checkout.

Delivery
We ship orders to the address provided at checkout. Delivery time varies depending on the product and shipping method chosen.

Right of Withdrawal
You have the right, under EU consumer protection law, to cancel your order within 14 days of receiving the product, without giving a reason. See our Refund Policy for details.

Defects and Complaints
If an item is defective or damaged, please contact us by email as soon as possible. We will look into the issue and agree on a resolution, such as a replacement or refund.

Dispute Resolution
If you have any concerns about your order, please contact us directly first. If needed, consumers may also refer the matter to the Finnish Consumer Disputes Board (www.kuluttajariita.fi) or use the European Commission's Online Dispute Resolution platform (ec.europa.eu/consumers/odr).

Applicable Law
These terms are governed by the laws of Finland.